Comments on: Credit card complaints on the rise in India

By: vippi

vippi — Sat, 04 Feb 2012 19:28:08 +0000

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By: sofia

sofia — Mon, 04 Jul 2011 07:50:43 +0000

This is not uncommon. You may have also received a copy of the charge slip showing your signature on it. This is because the merchant at which you transacted was using a credit card swiping machine registered to some other merchant. I don’t know how this is allowed by banks but I have heard of several such cases and also experienced this with Citibank. You can always go to consumer court disputing the charge at the merchant they claim. Since you transacted at a specific merchant and not the one they claim you did, you have every right to dispute the charge.

This is why you should save a copy of your charge slip for a couple of months and check your credit card statements to verify that you see only valid transactions on it.

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By: Alfonso Mahone

Alfonso Mahone — Wed, 14 Jul 2010 15:14:35 +0000

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By: sofia

sofia — Mon, 09 Nov 2009 16:01:36 +0000

Please do not post your credit card number online, its risky. I have edited your card number for your security. – Admin

By: meerabee

meerabee — Mon, 09 Nov 2009 11:14:10 +0000

I am HDFC customer. I have an account with HDFC as well I am HDFC’s credit card hold since 2008. Recently I faced a problem with them. On Aug 2009′s credit card statement I received on which they have charged for the transaction of Rs.5150.00 on 14.07.09 at M/s Guinness Electronics in my account. I have not done any such transaction and raised the dispute form against the transaction. Also told the HDFC people to block my card. HDFC taken the action, they investigated and sent me a letter stating that it was a wrong transaction and they have charged Rs.125 for the investigation and reversed that amount. Again, Now September 2009, they have debited the same amount saying that the transaction have been processed to my card account and the credit card was physically presented at the time of the transaction.

I am 100% sure that I have not produced my card for such transaction and surprising that how can HDFC say like this. Really I am upsetting and regretting for their unsatisfactory service. I’ve mailed them that I will not pay for the amount which I have not used. HDFC Insisting me to pay this due and their phone banking person told me to go and check with the merchant. Tell me why should I go and investigate this. Even I dont know where that company is. I am suspecting that there was a misuse of my card.

My card no is. xxxxxxxxxxxx2350 and my mail complaint no. is HBL=008-104-151

I would be greatful if anyone can suggest what I need to do on this issue.

By: gogbrorykat

gogbrorykat — Wed, 04 Nov 2009 19:01:04 +0000

Recently, there has been a great deal of investigation by the
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for not stating their advertising profits, or potential
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What are your ideas about how this could potentially effect
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By: Pranjali

Pranjali — Mon, 31 Aug 2009 11:09:44 +0000

I am a City Bank Credit card holder. I took this card in 2007 and till Jun 2008 i was paying minimum amount to this bank. Now in July 2008 i planned to settle this card, so i called up the executive of city bank to discuss the plan of settlement. At that time the executive told me that if i want to settle the card in one strock then i need to pay Rs 36000 but there is one more plan to settle the credit card in Rs 26000/- to pay the EMI for 12 months with 0% ROI. I agreed to the executive and done the procedure to settle it in 12 EMI’s. They asked me to give 12 cheques. i did the same. For 2 -3 months the EMI’s are cleared from my account but after that they have not deposited the cheques for 4 months. Then i called customer care saying the same prbm, and suddenly they deposited all 5 cheques at a time into my account, resulting into 3 cheques are got bounced, and then the agreement for settlement get canceled.
Now after 8 – 9 months they give me a call saying settle the credit card in Rs 25000/- and in 2 days of time. They are harressing me to do this otherwise they will drop a mail to my seniors and my HR in my office. Now i dont have this much amount to settle the card and i told them that i will settle it but i need some time and i will settle it in 2 strocks. But they are not talking in good manner and harresing me continuously.
Please help me out in this